Get started with online Booking and Calculation in your white-label portal
There is no doubt that the freight forwarding industry will face some significant changes shortly. The Digital transformation will have a huge impact, just like we have seen in many other sectors. Preparing for this development will require some tough decisions by the management. New ways of working and new competencies are just some of the consequences – and the freight forwarding industry must adapt to the latest technologies to stay competitive and meet customers' expectations in an open market.
The new digital generations and changing buying behaviours will undoubtedly push this development. Investigations show that 70-80% of all B2B customers prefer virtual interaction or digital self-service, and not having an online presence will certainly make it difficult to compete.
The digital train has already left the station giving first movers a significant competitive advantage. Just have a look at the ocean Carriers, who are now competing with freight forwarders, introducing their online platforms and SPOT rates, taking over small/medium size customers directly, and setting new standards!
Freight forwarders must bring added value to their services and make them visible to the customers, as an answer to the commoditization of the transportation industry. Having an online booking platform handling all transport modes is a perfect beginning. With our scalable fLex solution, we can help you jump on the digital train with an online booking portal with API capabilities, so you stay ahead of the competition and can present your variety of products and services in an innovative and modern way.
If you want to hear more or enjoy some sparring, please contact our CCO Flemming Pedersen phone +45 20 73 72 71 or e-mail: firstname.lastname@example.org. You can also go to our homepage www.con-linq.com or sign up for a demonstration here.Go back